1. STANDING TIME
The worst possible revenue any transporter can bill is standing time, as standing time only deals with the fixed cost element of a vehicle and disregards any potential revenues for that period. There are few things we dislike more than billing standing time, and this is by no means a penalty to the customer, but rather a cost recovery by the transporter for costs incurred outside of the control of the transporter. As the customer initiates the service requirement, all costs caused by the delay or other imposed costs by authorities, beyond the immediate control of the transporter, are for the customer’s account and OBAKENG TRANSPORT & LOGISTICS reserves the right to suspend delivery of goods or detail the goods until such time as the customer has agreed and / or fully paid for any standing time and other charges incurred as may be advised at the sole and absolute discretion of OBAKENG TRANSPORT & LOGISTICS. Note that standing time also applies during times of negotiation and that it is in both parties’ best interest to resolve matters and get the vehicle moving as fast as humanly possible.

The customer is allowed a maximum window of 3 hours for collection, a maximum window of 3 hours per delivery and a maximum window of 3 hours for customs clearance at the border. Standing time is incurred as from the minute after 3 hours have lapsed.

2. VAT DUTIES
No consignment should be shipped to Botswana without the shipper’s export number and customer’s TIN Number. Without Vat deferred OBAKENG TRANSPORT & LOGISTICS will pay through our deferred account on behalf of the client. Please be reminded that all customers exporting goods to Botswana need to ensure that they have an Exporter’s code and VAT number and their customer has a TIN Number with BURS (Botswana Unified Revenue Service) to facilitate the clearance and VAT payments through the customer’s deferred account. If the details on the invoice (especially names of companies) differ from the name of the company which TIN account is to be used, this is rejected by customs.

The purchaser must have a TIN Number, even if he/she is an individual. The TIN Number is usually the first 7 digits of a company’s VAT Number, but it needs to be registered with customs at the border.

In the unlikely event that a TIN number is not supplied, or name discrepancies occur, and/or deferred account does not exist for a consignment, OBAKENG TRANSPORT & LOGISTICS may have to perform a voucher of correction (VOC) and disburse the VAT on the customer’s behalf, which will attract a 5% disbursement fee with a minimum of P 250 per shipment. This excludes additional charges from customs for the VOC and an additional clearance.

Suppliers require registration with SARS as exporters. Please ensure this is in place.

3. PAYMENT TERMS
COD, payable prior to departure from our depot, unless prior arrangements have been made for an account.

Note that any VAT and or Duty payments are required up front before OBAKENG TRANSPORT & LOGISTICS will be able to disburse the same. Should OBAKENG TRANSPORT & LOGISTICS disburse funds on behalf of your organization; a 5% disbursement fee will be applicable with a minimum charge of P 250.00. These arrangements are aimed at streamlining logistical hold-ups and are geared towards providing you with an efficient delay free service.

We value your support and thank you for the opportunity to be of service to you. Please do not hesitate to contact me should you have any queries.

Kindly note that for COD accounts, OT&L will not initiate any logistics prior to funds being cleared and reflected in OT&L’s bank account.

We require 72 hours’ notice prior to loading. Transportation carried out in accordance to our standard terms and conditions.

4. GENERAL
OBAKENG TRANSPORT may have captured its customers’ VAT and TIN numbers as well as Export Codes and Deferred Account numbers from previous work performed. Unless OBAKENG TRANSPORT is advised clearly (and a OBAKENG TRANSPORT) representative acknowledges receipt of the same) of changes to these details, it will assume they remain unchanged, and it is the customer’s responsibility to inform OBAKENG TRANSPORT of such changes before goods are transported.

Any penalties or delays caused due to incorrect details being on file will be for the customer’s account.

PLEASE NOTE AS A GUIDELINE ONLY, THE FOLLOWING DOCUMENTATION MAY BE REQUIRED BY CUSTOMS:

  • Commercial Invoice including Freight Charges – two (2) originals if possible. Invoice must be from a registered Exporter and must reflect the physical address of the Supplier and Consignee
  • A Packing List
  • A Delivery Note
  • A completed freighting instruction form
  • Details of the Clearing Agents
  • All wooden packaging is to be fumigated in accordance with ISPM 15 regulations
  • Trem-cards, MSD Sheets and stickers to be provided for hazardous cargo
  • SADC Certificates
  • Proof of Duty Payment
  • Inspection Report (if required)
  • Other certificates as required viz. Health Certificates, Certificate of Acceptability, etc.

Unfortunately we can in no way guarantee in any way or accept liability in any way for any requirement changes, or ruling made by customs as we do not directly control their decisions and /or discretion. It often happens that rulings and sudden changes are imposed without any notice to the industry by revenue authorities.

We value your support and thank you for the opportunity to be of service to you. Please do not hesitate to contact us at sales@obakengtransport.com  should you have any queries.